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Amp up your user experience with our Voice & Chat Integration with Axxess ® from First Media Group
Replace your old phone system with Accutel‘s Cloud PBX solution.
Accutel provides low-cost Cloud IP-PBX voice solutions for offices and clients with distributed locations. We include the phone endpoints and everything you need to handle calls professionally, control communication costs, and stay connected everywhere.
Accutel provides electronic voice and text messaging and live chat by telephone, namely, recording, electronic store-and-forward messaging which supports a users day-to-day business interaction requirements.
The anonymous blocking and user identify privacy management makes this an ideal solution for dating, friendship and social, voting, and polling applications.
We can support a business with 5 or 5,000+ users, and we include everything you need to handle calls professionally, including the actual phone on your desk.
Phone Number Porting
Keep your phone numbers. We will port them to our service
Redirect inbound calls to your extension or another extension, including a cell phone or remote number
Inbound Caller ID
Displays the caller’s name and number if published
Call multiple devices at the same time
Voicemail to Email
Send a recording of your voicemail messages to your email
Call Detail Reporting
See a log of all inbound and outbound calls
Record calls for future playback
Ring multiple extensions sequentially
Ring multiple extensions simultaneously
3 Way Calling
Allows you to add a 3rd party to an active call
Allows for more than one concurrent call per phone handset
Outbound Caller ID
Display the individual extension owners name and number or have all extensions use the company or group related value
Customized personal greetings for busy/no answer
Contact Centre Agent
Create sophisticated ring groups based on agent skills with available reporting.
Flexible Voice Services
Access to our global footprint of SIP DIDs and high-density Channels
Dial any extension from any extension (i.e., four-digit dialing) without incurring long distance
Line Presence on Side Car
Line presence on a sidecar, see who is on the phone
Choose from one of our service plans. Hardware, set-up and installation is included in the service rate provided.
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® Axxess – Axxess is a registered trademark under license to Accutel Inc. by First Media Group Inc.